RCA : the true roots

Posted on August 29, 2012

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Root Cause Analysis:  How Well Do We Tackle the Latent Management Factors?

http://magazine.nationalpatientsafetyfoundation.org/blog/root-cause-analysis-how-well-do-we-tackle-the-latent-management-factors/

Best Quote: “everything rises and falls with leadership…. We know that errors become visible at the sharp end, but they almost always start with the blunt end.”