Browsing All Posts published on »August, 2012«

RCA : the true roots

August 29, 2012


Root Cause Analysis:  How Well Do We Tackle the Latent Management Factors? Best Quote: “everything rises and falls with leadership…. We know that errors become visible at the sharp end, but they almost always start with the blunt end.”

Another way to avoid bias: find a collaborator who DOESN’T think like you

August 11, 2012