Reverse the Jargon…

Posted on January 18, 2011

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Building on the last post providing a comic slant on the business jargon used in hospitals, I had a thought. If hospitals want to change their culture to truly be patient centered, maybe the finance and business departments in a hospital should speak clinical language. Talk about operations issues the way doctors and nurses talk to patients about their health.

Replace with
Best Practice Best Prognosis
Opportunities Diagnosis
Unintended consequences Side Effects
Low hanging fruit Quick Harmless Procedure
Proactive Preventive
Win-win Cure
Mission critical Essential Treatment
Solutions Differential Diagnoses

Posted in: Human Factors